Advocacy Services

The Mencap Learning Disability Helpline

The Learning Disability Helpline is an advice and information service for people with a learning disability, their families and carers.

It also provides information and advice to anyone wanting to know about learning disability issues and services.

What we are

The Learning Disability Helpline is made up of a telephone helpline, community based advisers and the Mencap website.

Community-based advisors support people with a learning disability, their parents and carers. They can do this by phone, email, post, a direct visit or a combination of these.

What we do

We give advice and information about:

community care
benefits
education
jobs
housing
holidays
family and personal relationships.

We can also give you the name and number of other people who can help you.

Language Line translation service

If English is not your first language and you need information or advice, the Learning Disability Helpline offers a translation service. Just call the helpline on 0808 808 1111 and tell the operator which language you need.

The operator will ask for your contact details so they can call you back. They will then contact Language Line and you will be able to talk to the operator through an interpreter. This is a three way process.